💬 Communication Hub

Unified Communication Hub Powered by SMS-iT Numbers

SMS-iT Numbers now includes native inbuilt iMessage, SMS, MMS, RCS, and WhatsApp for unlimited messaging and international messaging. Unify those channels with email, voice, video, and social in one intelligent platform.

Native inbuilt iMessage, SMS, MMS, RCS, and WhatsApp inside SMS-iT Numbers.
Unlimited messaging per contact, plus international delivery.
Centralized Smart Inbox with Agentic AI automation and workflows.
iMessage SMS MMS RCS WhatsApp
92%
Response Rate
60%
Support Cost Reduction
5+
Native Channels
Powered by Google Cloud
Enterprise Security
End-to-end Encryption

Communication Control Center

All Channels Active
📱
Unlimited
Messaging
🌍
International
Delivery
Instant
Activation
iMessage: Hi Sarah, your order is ready. Want pickup or delivery?
WhatsApp: Pickup please. Can you share the address?
SMS: Address sent. Reply STOP to opt out.
RCS: Here is a rich card with directions and hours.
SMS-iT Numbers powers native inbuilt iMessage, SMS, MMS, RCS, and WhatsApp inside SMS-iT.

Native Messaging Channels via SMS-iT Numbers

Unlimited and international messaging across iMessage, SMS, MMS, RCS, and WhatsApp, managed from one platform.

iMessage (Native)

Send native iMessage conversations with high trust, rich previews, and two-way engagement.

  • Two-way iMessage
  • Rich previews
  • High engagement
  • Unified inbox

SMS (Unlimited)

Reliable global SMS delivery with two-way messaging and automation for follow-ups and support.

  • International delivery
  • Two-way messaging
  • Automation + workflows
  • Unified reporting

MMS (Media)

Send images, video, and rich media attachments for campaigns, confirmations, and support.

  • Images and video
  • Rich campaigns
  • Two-way conversations
  • Automation ready

RCS (Rich Messaging)

Modern rich messaging with interactive content and enhanced customer experiences where supported.

  • Rich cards
  • Interactive content
  • Better UX
  • Unified inbox

WhatsApp (Business)

Unlimited WhatsApp messaging for customer service, marketing, and real-time conversations.

  • Business messaging
  • Unlimited conversations
  • Unified history
  • Automations

Smart Inbox (Unified)

All channels in one place with Agentic AI assistance, routing, and workflow automation.

  • One inbox
  • AI-assisted replies
  • Routing + assignment
  • Analytics

Complete Communication Feature Set

All communication tools and features powered by Agentic AI for seamless customer engagement

Smart Simcard Integration

Our Smart Simcard Integration leverages Agentic AI to automatically manage and optimize SIM card connectivity across multiple carriers and regions. It intelligently switches between networks for optimal coverage, manages data usage, and ensures seamless communication regardless of location. The system automatically handles carrier negotiations, cost optimization, and network performance monitoring.

iMessage Messaging

Send and receive unlimited native iMessage conversations worldwide using SMS-iT Numbers. Deliver authentic blue-bubble messages with read receipts, typing indicators, media support, and real-time two-way communication without carrier approvals or external apps. Agentic AI automatically manages routing, automation, and global delivery while ensuring seamless failover to SMS, MMS, RCS, or WhatsApp when needed.

SMS (Short Message Service)

Our Agentic AI CRM + ERP transforms SMS communication by automating and managing text-based interactions using intelligent workflows. With AI Tasks and Chat, SMS becomes a highly efficient tool for delivering real-time updates, promotions, and customer support, all while reducing human intervention and ensuring every message is optimized for maximum impact.

MMS (Multimedia Messaging Service)

With Agentic AI at its core, our MMS functionality enriches your messaging by seamlessly integrating multimedia elements images, audio, and video into your communications. This capability, managed by AI-driven Tasks and Chat, ensures that every message is engaging and visually dynamic while maintaining operational efficiency.

RCS (Rich Communication Services)

Our Agentic AI CRM + ERP integrates RCS to elevate your communication by enabling interactive group chats, seamless file sharing, and dynamic multimedia exchanges. Managed by intelligent AI Workflow and Chat, RCS transforms conversations into engaging experiences that are both automated and personalized.

Social Media Messaging (22+ Channels)

Our Social Media Messaging integration powered by Agentic AI connects you with customers across 22+ social platforms including Facebook, Instagram, Twitter, LinkedIn, WhatsApp, Telegram, and more. The system automatically manages conversations, maintains context across platforms, and provides unified analytics for comprehensive social engagement tracking.

Advanced Communication Features

Extended communication capabilities for comprehensive customer engagement

Email

Our Agentic AI CRM + ERP redefines email management with Unibox, consolidating all your email accounts into one intelligent workspace. By utilizing AI Tutor and Tasks, Unibox streamlines email processing, automates pipeline updates, and provides a unified view of communications, ensuring you never miss a critical message.

SMS-iT Connect©

SMS-iT Connect© leverages Agentic AI to create seamless integrations between your communication channels and business systems. It automatically synchronizes data, maintains conversation context across platforms, and ensures unified customer experiences. The system intelligently routes messages, manages API connections, and provides real-time synchronization across all connected services.

Voice

Experience advanced voice communications with our Agentic AI CRM + ERP, where AI Tasks and Chat streamline calls, voicemails, and voice broadcasts. The platform enables real-time call management, automated dialing, and detailed analytics, ensuring every voice interaction is handled efficiently while reducing the need for manual oversight.

Smart Inbox

Our Agentic AI CRM + ERP redefines messaging with the Smart Inbox, a centralized hub that uses AI Tasks and Workflow to aggregate and automate messages from over 22 channels. This unified system categorizes, responds, and prioritizes communications automatically, allowing your team to focus on high-impact interactions while the AI handles routine messaging with precision.

Fax

Our Fax integration powered by Agentic AI modernizes traditional fax communications by digitizing, automating, and intelligently routing fax messages. The system automatically converts faxes to digital formats, extracts key information, integrates with your CRM, and ensures secure transmission while maintaining compliance with industry regulations.

Communication Gateways & SMPP

Our Communication Gateways & SMPP integration leverages Agentic AI to manage high-volume messaging through direct carrier connections. It automatically optimizes routing, manages failover scenarios, ensures message delivery, and provides real-time monitoring. The system handles SMPP protocol management, carrier negotiations, and performance optimization automatically.

Voice Broadcast

Voice Broadcast powered by Agentic AI enables automated voice message delivery to large audiences with intelligent scheduling, personalization, and response tracking. The system automatically manages call lists, optimizes delivery timing, handles busy signals and voicemails, and provides comprehensive analytics on campaign performance and engagement rates.

Receptionist – IVR (Interactive Voice Response)

Our AI-powered Receptionist IVR system uses Agentic AI to provide intelligent call routing, natural language processing, and automated customer service. It understands caller intent, provides personalized responses, routes calls to appropriate departments, and handles complex inquiries while maintaining a human-like interaction experience.

Extensions

Extensions powered by Agentic AI automatically manages internal phone systems, call routing, and department connections. The system intelligently routes calls based on availability, expertise, and priority, manages voicemail systems, and provides unified communication across all departments while maintaining detailed call analytics and performance metrics.

Social with 22+ Channels

Our Social integration connects you with customers across 22+ social media platforms including Facebook, Instagram, Twitter, LinkedIn, WhatsApp, Telegram, TikTok, and more. Agentic AI automatically manages conversations, maintains context across platforms, provides unified analytics, and ensures consistent brand messaging across all social channels.

SMTP Integration

SMTP Integration powered by Agentic AI automatically manages email delivery, authentication, and performance optimization. The system handles SMTP server configurations, manages email queues, ensures deliverability, monitors reputation, and provides detailed analytics on email performance while maintaining compliance with anti-spam regulations.

Intelligent Communication Workflow

AI-powered automation that ensures every customer interaction is optimized for engagement and conversion

1

Message Capture

Automatically capture and route messages from all channels

  • Omnichannel inbox
  • Smart routing
  • Priority classification
  • Context preservation
2

AI Analysis

Intelligent analysis of message content and customer intent

  • Intent recognition
  • Sentiment analysis
  • Language detection
  • Urgency assessment
3

Automated Response

AI-generated responses or intelligent routing to appropriate agents

  • Automated replies
  • Agent assignment
  • Response templates
  • Escalation rules
4

Personalization

Personalized communication based on customer history and preferences

  • Customer profiling
  • Preference tracking
  • Dynamic content
  • Behavioral triggers
5

Analytics & Optimization

Continuous monitoring and optimization of communication performance

  • Performance tracking
  • Response optimization
  • Channel effectiveness
  • ROI measurement
Success Story

TechManufacturing Corp Achieves 92% Response Rate with SMS-iT Numbers Native Messaging

"SMS-iT transformed our customer engagement. We achieved a 92% response rate, reduced support costs by 60%, and improved customer satisfaction to 94.8% across native iMessage, SMS, MMS, RCS, and WhatsApp."

92%
Response Rate
60%
Cost Reduction
94.8%
Customer Satisfaction
Lisa Rodriguez
Lisa Rodriguez Head of Customer Experience, TechManufacturing

Customer Engagement Growth

Before
After

Advanced Communication Features

Powerful tools to enhance every customer interaction

AI-Powered Automation

Intelligent automation that handles routine inquiries and routes complex issues to the right agents.

Real-time Analytics

Comprehensive analytics and reporting across all communication channels for data-driven decisions.

Security & Compliance

Enterprise-grade security with GDPR compliance and end-to-end encryption for all communications.

API Integration

Seamless integration with existing CRM, helpdesk, and business systems through robust APIs.

Communication Hub Benefits

Transform customer relationships with unified, intelligent communication

Enhanced Customer Experience

Provide seamless, personalized experiences across channels with consistent messaging.

Faster Response Times

Achieve near-instant response times with AI automation and intelligent routing.

Reduced Support Costs

Lower support costs through automation and efficient resource allocation.

Improved Engagement

Increase engagement with native messaging channels and personalized journeys.

Ready to Unify Your Communications?

Use SMS-iT Numbers native inbuilt iMessage, SMS, MMS, RCS, and WhatsApp, then unify everything with Agentic AI and workflows.

Omnichannel
AI Powered
24/7 Support