📱 Communication Hub Feature

Social Media Messaging 22+ Channels Unified

Connect with customers wherever they are with unified social media messaging across 22+ platforms. From WhatsApp and Facebook Messenger to Instagram DMs and LinkedIn messages, manage all your social conversations from one powerful dashboard. Never miss a message and provide consistent customer service across every social channel.

22+
Social Platforms
95%
Response Rate
3B+
Users Reached

Social Media Hub

22 Channels Connected
💬
15,247
Messages Today
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2.3m
Avg Response
📊
95%
Response Rate

Advanced Social Media Communication

Comprehensive features that unify and optimize your social media messaging

Unified Inbox

Manage all social media messages from one centralized dashboard with conversation threading and context.

AI-Powered Responses

Intelligent auto-responses and suggested replies that maintain your brand voice across all platforms.

Team Collaboration

Assign conversations to team members, add internal notes, and collaborate on customer responses.

Cross-Platform Analytics

Comprehensive analytics across all social channels with engagement metrics and performance insights.

Real-Time Monitoring

Instant notifications and real-time message monitoring across all connected social platforms.

CRM Integration

Seamless integration with customer data, conversation history, and automated contact management.

22+ Supported Social Platforms

Connect with customers on their preferred social media channels

Messaging Apps

WhatsApp Business
Facebook Messenger
Telegram
Viber
WeChat
Line

Social Networks

Instagram DM
Twitter DM
LinkedIn Messages
Snapchat
TikTok
Pinterest

Business Platforms

Slack
Microsoft Teams
Discord
Skype
Zoom Chat
Google Chat

Regional & Specialized

Kakao Talk
QQ
VKontakte
Zalo

Centralized Social Media Management

Streamlined workflow that simplifies multi-channel social communication

1

Message Aggregation

All messages from 22+ platforms flow into one unified inbox with platform identification and context

Single Dashboard
2

Smart Routing

Automatically route messages to appropriate team members based on platform, content, and customer priority

Intelligent Assignment
3

Response Templates

Platform-specific response templates that adapt to each social media channel's format and style

Consistent Branding
4

Performance Tracking

Monitor response times, engagement rates, and customer satisfaction across all social platforms

Data-Driven Insights

Transform Your Social Media Communication

Measurable benefits that improve customer engagement and team efficiency

Faster Response Times

Reduce response times by 80% with unified inbox and automated routing across all platforms.

80% Faster

Higher Engagement

Increase customer engagement by 65% by being present and responsive on all social channels.

65% More Engagement

Better Efficiency

Improve team efficiency by 70% with centralized management and automated workflows.

70% Efficiency

Customer Satisfaction

Boost customer satisfaction by 50% with consistent, timely responses across all channels.

50% Higher Satisfaction

Perfect for Every Business

Social media messaging solutions that work across industries and business models

E-commerce

Customer support, order inquiries, product questions, and sales assistance across all social platforms.

Restaurants & Food

Order management, customer feedback, reservations, and promotional campaigns via social media.

Professional Services

Client communication, appointment scheduling, consultation requests, and professional networking.

Education

Student support, parent communication, course inquiries, and educational content distribution.

Ready to Unify Your Social Media Communication?

Connect with customers across 22+ social platforms from one powerful dashboard. Never miss a message and provide exceptional customer service everywhere your customers are.

22+ Platforms
Unified Inbox
95% Response Rate