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Feature Comparison

Essential Features Starter Plan Business Plan VIP Plan Enterprise Plan Basic Plan (Special Appsumo LTD)
Agentic Artificial Intelligence ✔️ ✔️ ✔️ ✔️
Unlimited Custom Agentic AI Personas ✔️ ✔️ ✔️ ✔️
Chat-iT©: Agentic AI Website Bot with Avatars ✔️ ✔️ ✔️ ✔️ ✔️
Task-iT©: Agentic AI Task Completion Tool ✔️
Tutor-iT©: Agentic AI Tutorial and Tutor Tool ✔️
Workflow-iT©: Agentic AI Workflow Automation Builder ✔️
Web Agent-iT©: Agentic AI Operator/Website Tasks Tool ✔️
Smart Database: 50,000 - 500,000 Free Verified Leads every Month ✔️ ✔️ ✔️ ✔️
Text (SMS, MMS, RCS) ✔️ ✔️ ✔️ ✔️ ✔️
OTP Generation and Validation ✔️ ✔️ ✔️ ✔️ ✔️
Voice (Broadcast, Smart Dialer with Customer Connect, Receptionist - IVR, Extensions) ✔️ ✔️ ✔️ ✔️ ✔️
Social with 22+ Channels ✔️ ✔️ ✔️ ✔️ ✔️
Connect - Smart Video Conferencing (P2P, C2C, Webinar) ✔️ ✔️ ✔️ ✔️
Connect - Smart Video Conferencing (With Broadcast) ✔️ ✔️ ✔️
Fax ✔️ ✔️ ✔️ ✔️ ✔️
Email with SMTP Gateway ✔️ ✔️ ✔️ ✔️ ✔️
Unibox and Multiple Email Accounts ✔️ ✔️ ✔️
Ecommerce Suite with AI ✔️ ✔️ ✔️ ✔️
Commerce ✔️ ✔️ ✔️
Smart Social With Workflow Automation ✔️ ✔️ ✔️ ✔️
Smart Inbox ✔️ ✔️ ✔️ ✔️ ✔️
28+ Decentralized Gateways ✔️ ✔️ ✔️ ✔️ ✔️
SIM Card Integration Capabilities ✔️ ✔️ ✔️ ✔️ ✔️
SMS Gateways & SMPP - Unlimited Messaging and Calling ✔️ ✔️ ✔️ ✔️ ✔️
Campaigns ✔️ ✔️ ✔️ ✔️
Lead Management ✔️ ✔️ ✔️ ✔️
Link Tracking Automation ✔️ ✔️ ✔️ ✔️
Tag-iT© ✔️ ✔️ ✔️ ✔️ ✔️
Pipelines with Automation ✔️ ✔️ ✔️ ✔️ ✔️
Email Verification ✔️ ✔️ ✔️ ✔️
100,000 - 1,000,000 Free Email Verification Credits ✔️ ✔️ ✔️
Email Warming ✔️ ✔️
Power Dialer + Multiline Dialer ✔️ ✔️ ✔️
32+ Smart Tools ✔️ ✔️ ✔️ ✔️
Workflow Automation with AI ✔️ ✔️ ✔️
Project Management - PERSONAL ✔️ ✔️ ✔️ ✔️
Project Management - CORPORATE ✔️ ✔️ ✔️ ✔️
Purchase Cloud Phone numbers & SMPP account ✔️ ✔️ ✔️ ✔️ ✔️
Text to Join - LITE ✔️ ✔️ ✔️ ✔️ ✔️
Text to Join - PRO ✔️ ✔️ ✔️
Missed Call Messaging - LITE ✔️ ✔️ ✔️ ✔️ ✔️
Missed Call Messaging - PRO ✔️ ✔️ ✔️
Smart Analytics ✔️ ✔️ ✔️ ✔️ ✔️
Office and Productivity ✔️ ✔️ ✔️
Human Resource Management ✔️ ✔️ ✔️
Smart Folder ✔️ ✔️ ✔️
Hotel Management System ✔️ ✔️ ✔️
Support Ticket Management ✔️ ✔️ ✔️
Stream-iT© ✔️ ✔️ ✔️
Tool-iT© ✔️ ✔️ ✔️ ✔️
Notepad ✔️ ✔️ ✔️ ✔️ ✔️
Smart Contact Management ✔️ ✔️ ✔️ ✔️ ✔️
Appointments ✔️ ✔️ ✔️ ✔️ ✔️
Templates ✔️ ✔️ ✔️ ✔️ ✔️
Activity Logs ✔️ ✔️ ✔️ ✔️ ✔️
Leads Reports ✔️ ✔️ ✔️ ✔️ ✔️
Unlimited Keywords ✔️ ✔️ ✔️ ✔️ ✔️
Unlimited Team Accounts (Collaborative) ✔️ ✔️ ✔️ ✔️ ✔️
Smart Numbers Management ✔️ ✔️ ✔️ ✔️ ✔️
Smart Compliance Management ✔️ ✔️ ✔️ ✔️ ✔️
Tons of 3rd Party Integrations ✔️ ✔️ ✔️ ✔️ ✔️
Reputation Manager ✔️ ✔️ ✔️ ✔️
FREE Reseller License ✔️
Tracks ✔️ ✔️ ✔️
Phone Number Validation & Lookup ✔️ ✔️ ✔️ ✔️ ✔️
Smart Scraper - Contact Data Completer ✔️ ✔️
Agree-iT© (Contracts) ✔️
Vote-iT© ✔️
Chain-iT© ✔️
Website Visitors Scrapper ✔️
Staff AI (AI Powered Virtual Assistance) ✔️
Blockchain ✔️ ✔️ ✔️ ✔️ ✔️
iOT ✔️ ✔️ ✔️ ✔️ ✔️
Metaverse ✔️ ✔️ ✔️ ✔️ ✔️
Geo Targeting ✔️ ✔️

We've Got Answers

Frequently Asked Questions

What is SMS-iT?

SMS-iT stands for SE-Mi Sentient iT, an advanced Agentic AI-powered platform designed to transform businesses into fully automated, result-driven ecosystems. It is not just a CRM — it's an all-in-one RAAS (Results-as-a-Service) solution that combines CRM, ERP, and over 60+ microservices to streamline sales, marketing, and management processes.

With SMS-iT, you unlock:

  • Autonomous customer acquisition and engagement
  • Predictable growth through AI-driven automation
  • Unified communication across SMS, MMS, email, voice, and social media
  • Agentic AI tools that learn, adapt, and deliver measurable results
  • Modular flexibility to build your own stack of tools

Whether you're scaling a startup or optimizing an enterprise, SMS-iT empowers you to automate, grow, and scale faster — with less effort and more predictable outcomes.

What is SMS-iT CRM?

SMS-iT CRM is a fully integrated Results-as-a-Service CRM + ERP system that automates your sales, marketing, and management processes, helping you scale with less effort and predictable results.

What is RAAS (Results-as-a-Service) and how does SMS-iT deliver it?

SMS-iT is built as a RAAS platform, delivering predictable and measurable outcomes like lead generation, customer retention, and revenue growth. Powered by Agentic AI and intelligent automation, SMS-iT focuses on results — not just tools — ensuring your business scales with clarity and efficiency.

What makes SMS-iT better than traditional SaaS platforms?
SMS-iT delivers results, not just software — using Agentic AI and microservices to automate outcomes across your entire business.
How many microservices are included in SMS-iT?

SMS-iT provides access to over 60+ Agentic AI microservices covering sales, marketing, management, and customer engagement.

Can I customize SMS-iT to fit my specific business needs?

Yes! With RAAS-iT©, you can build your own plan by selecting only the features and tools your business requires.

What are the available Smart Tools© in SMS-iT CRM?

This encompasses a wide range of 30+ customer acquisition and retention tools that serve various purposes which includes:

Agree-iT©: Seamlessly create, manage, and review agreements using AI and blockchain for optimal deal processing.


Blog-iT©: Effortlessly create and manage engaging blog content that integrates with your website to boost marketing.


Build-iT©: Craft stunning websites, funnels, and newsletters with AI-powered tools for maximum online impact.


Chain-iT©: Securely verify certificates, documents, and intellectual property with blockchain technology for unmatched trust.


Chat-iT©: Deploy intelligent AI chatbots that interact like humans to elevate customer support and sales conversations.


Check-iT©: Ensure flawless messaging by verifying non-GSM characters for accurate communication.


Create-iT©: Simplify the creation of forms, polls, bookings, events, and documents with an intuitive drag‐and‐drop interface.


Coupon-iT©: Instantly generate mobile coupons to drive customer retention and accelerate acquisition strategies.


Design-iT©: Unleash creative potential with our AI-powered design tool offering thousands of templates and graphics.


Drip-iT©: Automate drip campaigns using AI triggers to nurture leads and engage customers effortlessly.


Fundraise-iT©: Streamline fundraising by collecting donations via a digital kiosk for effective supporter engagement.


Joinify-iT©: Capture unlimited leads with an intuitive web signup widget that expands your subscriber base seamlessly.


Kiosk-iT©: Build interactive kiosks for surveys, feedback, or reward programs to enhance customer interaction.


Link-iT©: Quickly create custom short links for streamlined sharing and real-time campaign tracking.


Notify-iT©: Deliver instant missed call notifications to keep customers engaged around the clock.


Plan-iT©: Strategically schedule and manage social media posts and campaigns to maximize online engagement.


Poll-iT©: Create and distribute surveys and polls to capture vital market feedback effortlessly.


Prize-iT©: Run contests and giveaways with ease to boost brand awareness and strengthen customer loyalty.


QR-iT©: Generate dynamic QR codes to simplify information sharing and instantly drive customer actions.


Remind-iT©: Schedule recurring reminders to ensure timely follow-ups and boost customer retention.


Respond-iT©: Automate customer responses with an intelligent chatbot that handles inquiries without manual intervention.


Reward-iT©: Implement and manage loyalty programs to reward repeat customers and foster lasting relationships.


SMS-iT Video Ads©: Create interactive video ads enriched with AI to captivate audiences and enhance marketing campaigns.


SiteCheck-iT©: Instantly assess your website’s health with actionable insights to optimize SEO and performance.


Smart Folder: Organize, track, and share documents securely with a centralized storage solution for effortless collaboration.


Social Proof-iT©: Boost website credibility with customizable social proof popups that drive conversions and trust.


Tool-iT©: Access a comprehensive AI-powered toolkit that streamlines hundreds of business management tasks.


Vote-iT©: Revolutionize decision-making with decentralized voting that securely captures every voice.


Win-iT©: Seamlessly manage contests and sweepstakes to drive engagement and elevate customer loyalty.


Wish-iT©: Automatically send personalized special day wishes via SMS, MMS, RCS, or Email to build enduring customer relationships.

Is it possible for me to incorporate multiple SIM cards or/and gateways into my account?

Yes, you can seamlessly integrate multiple SIM cards and SMS gateways into your SMS-iT account for scalable, cost-effective, and global communication.

What is SMS-iT Smart Database©?
Our Smart Database© delivers 500,000 free verified leads monthly, fueling your sales pipeline with ready-to-convert prospects.
How does SMS-iT automate customer acquisition?
Yes, SMS-iT’s Smart Tools© and AI-driven automations nurture customer relationships, increasing lifetime value and retention. Through Agentic AI-powered workflows, SMS-iT automates lead capture, qualification, nurturing, and conversion — delivering predictable pipeline growth.
Is SMS-iT suitable for small businesses and startups?
Definitely. SMS-iT offers flexible pricing and scalable solutions, making it ideal for businesses of any size.
What is the difference between SMS-iT and traditional CRM systems?

SMS-iT goes beyond traditional CRM by combining CRM, ERP, and 60+ microservices powered by Agentic AI for full business automation and RAAS delivery.

Does SMS-iT include ERP features?

Yes. SMS-iT includes a complete ERP suite to automate HR, project management, finance, and productivity tools.

Can SMS-iT run my business on autopilot?

Yes. SMS-iT automates sales, marketing, customer support, and reporting, allowing you to focus on strategy while the system runs operations.

What is Agentic AI in SMS-iT?

Agentic AI drives decision-making, self-optimizes processes, personalizes customer experiences, and ensures continuous business growth.

How does SMS-iT improve customer retention?

SMS-iT delivers automated, personalized engagement and loyalty workflows to keep customers connected and increase lifetime value.

Is communication unified across all channels?

Yes, SMS-iT consolidates all communication channels—SMS, MMS, email, voice calls, and social media—into a single, centralized Smart Inbox.

What customer support is available with SMS-iT?
SMS-iT provides 24/7 support, dedicated onboarding, and on-demand AI-driven training tools to ensure your success.
Does SMS-iT automate my marketing campaigns?
Absolutely. SMS-iT automates outreach, nurturing, follow-ups, and retargeting across multiple channels.
How does SMS-iT qualify leads automatically?
Agentic AI Personas qualify and nurture leads in real time, delivering sales-ready prospects to your pipeline.
What is Tutor-iT© and how does it help my business?
Tutor-iT© is your on-demand AI learning assistant, providing step-by-step guidance across SMS-iT’s platform to accelerate onboarding, reduce learning curves, and ensure you achieve maximum results.
What is Task-iT© in SMS-iT?
Task-iT© automates daily business operations, handling tasks like reminders, follow-ups, and process triggers — saving time and ensuring consistency in outcomes.
What is Web Agent-iT© and what does it do?
Web Agent-iT© automates tasks across any web platform, from filling forms to data scraping and third-party integrations, freeing up your team from repetitive manual tasks.
What is Chat-iT© and how does it benefit customer interactions?
Chat-iT© deploys intelligent AI chatbots that engage customers in real-time, answering queries, guiding prospects, and increasing conversion rates 24/7.
What is Workflow-iT© in SMS-iT?
Workflow-iT© is your intelligent automation designer. Build, deploy, and optimize workflows across departments, ensuring smooth operations and guaranteed process-driven results.