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SMS-iT stands for SE-Mi Sentient iT, an advanced Agentic AI-powered platform designed to transform businesses into fully automated, result-driven ecosystems. It is not just a CRM — it's an all-in-one RAAS (Results-as-a-Service) solution that combines CRM, ERP, and over 60+ microservices to streamline sales, marketing, and management processes.

With SMS-iT, you unlock:

• Autonomous customer acquisition and engagement
• Predictable growth through AI-driven automation
• Unified communication across SMS, MMS, email, voice, and social media
• Agentic AI tools that learn, adapt, and deliver measurable results
• Modular flexibility to build your own stack of tools

Whether you're scaling a startup or optimizing an enterprise, SMS-iT empowers you to automate, grow, and scale faster — with less effort and more predictable outcomes.

SMS-iT is built as a RAAS platform, delivering predictable and measurable outcomes like lead generation, customer retention, and revenue growth. Powered by Agentic AI and intelligent automation, SMS-iT focuses on results — not just tools — ensuring your business scales with clarity and efficiency.

SMS-iT delivers results, not just software — using Agentic AI and microservices to automate outcomes across your entire business.

Yes! With RAAS-iT©, you can build your own plan by selecting only the features and tools your business requires.

SMS-iT is industry-agnostic and works effectively across e-commerce, services, healthcare, education, finance, real estate, hospitality, and more.

Absolutely. SMS-iT supports global operations, including international SIM cards, messaging gateways, multi-language interfaces, and global compliance.

Through Agentic AI-powered workflows, SMS-iT automates lead capture, qualification, nurturing, and conversion — delivering predictable pipeline growth.

Definitely. SMS-iT offers flexible pricing and scalable solutions, making it ideal for businesses of any size.

Yes. SMS-iT automates sales, marketing, customer support, and reporting, allowing you to focus on strategy while the system runs operations.

Agentic AI drives decision-making, self-optimizes processes, personalizes customer experiences, and ensures continuous business growth.

This encompasses a wide range of 30+ customer acquisition and retention tools including:

• Agree-iT©: Create and manage agreements using AI and blockchain
• Blog-iT©: Create engaging blog content integrated with your website
• Build-iT©: Craft websites, funnels, and newsletters with AI
• Chat-iT©: Deploy intelligent AI chatbots for customer support
• Create-iT©: Build forms, polls, bookings, and events
• Design-iT©: AI-powered design tool with templates and graphics
• Drip-iT©: Automate drip campaigns using AI triggers
• QR-iT©: Generate dynamic QR codes for information sharing
• Reward-iT©: Implement loyalty programs for customers
• And many more specialized tools for business automation

SMS-iT provides access to over 60+ Agentic AI microservices covering sales, marketing, management, and customer engagement.

Our Smart Database© delivers 500,000 free verified leads monthly, fueling your sales pipeline with ready-to-convert prospects.

Yes. SMS-iT includes a complete ERP suite to automate HR, project management, finance, and productivity tools.

SMS-iT currently provides 10 Communication Gateways: SMS-iT (Your Simcard), Plivo, SignalWire, Vonage, Bandwidth, Telnyx, Ytel, BulkGate, Ringcentral (including all its partners) and Twilio. We're expanding to include 20 additional gateways for a total of 30 global SMS providers.

Yes! SMS-iT includes a Smart Dialer in all plans, while the power and multi-line dialer with AI capabilities are available in our Business plan.

SMS-iT connects with: Chat Widget, iMessage, Google Voice, Facebook, Instagram, LinkedIn, Snapchat, Skype, Reddit, TikTok, Twitter, WhatsApp, Google My Business, WeChat, Slack, Discord, Twitch, Pinterest, Viber, YouTube, Weibo, Gmail, Email (SMTP), API, Telegram, and Line.

Absolutely. We uphold complete adherence to TCPA regulations and legal standards. Furthermore, we are registered with the campaign registry to ensure compliance.

Using our CRM for cold SMS marketing is prohibited, especially in the USA where it is illegal and can incur substantial fines, up to $1,500 USD per illegal cold SMS sent. For countries outside the USA, we strongly recommend verifying and adhering to local laws governing SMS activities to ensure compliance.

With SMS-iT, compliance is never a worry. Our platform is equipped with built-in features that automatically guarantee adherence to carrier policies and fair usage regulations. You can be confident that your messaging campaigns are consistently compliant and current.

To utilize A2P (Application-to-Person) messaging, registration with your selected gateway provider is required. This registration procedure is conducted directly on the provider's website. If you're using your SIM card, it comes pre-registered with 10DLC, eliminating the necessity for a separate A2P registration process.

SMS-iT is built with full compliance in mind, including GDPR, TCPA, and global data privacy standards, using encryption and blockchain for secure data management.

Yes, we offer a free trial. You register, choose the plan you want, add your card to get started, and begin your free trial. This precautionary measure is in place to safeguard against fraud and misuse of our CRM system. You can cancel anytime before the trial ends, and you won't be charged.

Absolutely, we offer an Affiliate Marketing Program. With each referral, you'll receive commissions every month indefinitely, deposited directly into your bank account. Commission rates start at 30%.

Yes, our Reseller Program enables you to distribute our advanced Agentic AI CRM solutions and create profitable revenue streams.

Yes, you have the option to utilize our grey labeling feature. Our grey labeling feature offers full white labeling customization, with the only distinction being that you can incorporate both your own logo and ours.

STR or credits are utilized for text message segments and calls. Each social and text message segment you send and receive (approximately 160 characters) consumes 1 credit. Likewise, every 60 seconds spent on the phone consumes 1 credit. Our monthly paid plans provide unlimited credits, while Lifetime Deals allocate a specific number of credits for monthly use.

Absolutely! You can have an unlimited number of SIM card and gateway slots in your CRM. However, if you wish to add additional slots beyond the included ones, there will be a charge of $10 USD per month for every 2 additional slots.

Yes. We offer an extensive training and tutorial section accessible at https://www.smsit.ai/tutorials.html. It's designed to be user-friendly and comprehensive.

Yes. You can join our Facebook Group at facebook.com/groups/406876417445360 and subscribe to our YouTube channel at youtube.com/@sms-it

Certainly. You can access our comprehensive API documentation at smsit.stoplight.io

SMS-iT provides 24/7 support, dedicated onboarding, and on-demand AI-driven training tools to ensure your success.

Tutor-iT© is your on-demand AI learning assistant, providing step-by-step guidance across SMS-iT's platform to accelerate onboarding, reduce learning curves, and ensure you achieve maximum results.