No, currently our platform requires the use of a physical SIM card installed in an Android phone. The phone should either be on a monthly plan or have pre-paid credit. However, we do have plans to integrate e-sim functionality into our platform.

Yes, in order for the sim card integration with our CRM platform to operate effectively, your phone must be powered on. Additionally, a strong signal and stable connection are essential for seamless integration. It’s important to note that the phone can be located anywhere, as long as it meets the signal and connectivity requirements.

• A) Sim Card Clogs: When you change our default sending speed (10-20 seconds) to be sent out faster, you will experience sim card clog 100% of the time. This is where messages are sent, but are delivered later, because you have several messages in the carrier’s network queue that are scheduled to be sent. This is also not good for your sim card reputation.
• B) Personalization: You forgot to use our personalization or spintax (spinner) for your messages, and your carrier has flagged your sim card for SPAM. If this happens, you MUST WAIT a minimum of 3 days to continue sending messages since most carriers will have you blocked.
• C) Blacklisted Links: You are sending out messages with a link that has been blacklisted by carriers. To solve this, you simply need to use a URL shortener.

The need to use both our platform’s credits and your own SIM credits arises from the infrastructure costs associated with processing messages and calls within our platform. While it may seem like double-metering, it’s important to understand that our platform incurs expenses for providing the necessary processing infrastructure. Utilizing both types of credits ensures seamless communication while covering the costs involved in maintaining and managing the platform efficiently.

Yes, you will need your own API key for integrating ChatGPT. You’ll connect this API key to our system and directly pay OpenAi for any usage costs.

Yes, you can have an unlimited number of SIM card and gateway slots in your CRM, with 2 additional slots incurring a charge of $10 USD per month, where you can purchase an unlimited number of additional slots. (example, for 2 additional slots, it can be 2 simcard slots or 2 SMS gateway slots, or 1 Simcard slot and 1 SMS Gateway slot). Here is the purchase link. Remember, your SMS-iT account initially includes one SIM card and one Gateway slot. You can choose your quantity here - Here's the link - Buy Additional Number Slots

Yes. We are 100% compliant with the TCPA and legal. We’re part of the campaign registry.

No, using our CRM for cold SMS marketing is not permitted, particularly in the USA where it is illegal and can result in significant fines, amounting up to $1,500 USD per illegal cold SMS sent. For countries outside the USA, we strongly advise checking and adhering to your local laws governing SMS activities to ensure compliance. It is essential to send SMS marketing messages only to customers who have given consent and opted-in to receive them.

With SMS-iT, compliance is never a concern. Our platform is designed with built-in features that automatically ensure adherence to carrier policies and fair usage regulations. You can rest assured that your messaging campaigns are always fully compliant and up-to-date, without any additional effort or resources on your part. Say goodbye to compliance headaches and hello to effortless messaging with SMS-iT!

To use A2P (Application-to-Person) messaging, registration with your chosen gateway provider (like Telnyx, Ytel, Plivo, Signal Wire, Bandwidth, Vonage, or Twilio) is necessary. This registration process is completed directly on the provider’s website. Notably, Signal Wire tends to be one of the quickest in approving A2P registrations, typically within 2 to 3 business days. If you’re using your Sim Card, it already comes pre-registered with 10DLC, eliminating the need for a separate A2P registration process.

Yes, you can have an unlimited number of SIM card and gateway slots in your CRM, with each additional slot incurring a charge of $10 USD per month which includes 2 slots. (It can be 2 simcard slots or 2 SMS gateway slots, or 1 Simcard slot and 1 SMS Gateway slot). Here is the purchase link. You can choose your quantity here - Here's the link - Buy Additional Number Slots

Yes, we offer a power dialer in our CRM. The Smart Dialer is included in the Appsumo deal. And the power and multi-line dialer powered by AI are provided within our monthly Business plan.

Yes, our dialer allows for the recording of voice calls. In our business plan, the AI feature is available to transcribe these recorded calls. However, in the Appsumo deal, only standard call recording functionality is included without the AI transcription feature.

Yes, we are in the process of developing an SMPP connection. Once completed, you will have the capability to link your SMPP provider to our platform, enabling the seamless sending of millions of SMS messages per day.

As of now, you can connect WhatsApp, Facebook, and Slack to your Smart Inbox. Additionally, we are actively working on integrating over 20 more social media channels, and this integration is expected to be completed within the next 20 weeks.

Yes, you can certainly use our system for cold email outreach. However, we strongly recommend taking a few precautions. Firstly, consider using a service such as instantly.ai to warm up your email account before initiating email blasts. Additionally, it’s crucial to familiarize yourself with the best practices for cold email marketing. If you intend to conduct cold email campaigns from within our platform, it’s advisable to use a burner domain instead of your primary domain to ensure your main domain’s reputation remains intact.

Yes, you can connect your SMTP through your email provider to the SMS-iT platform. However, please note that you can only connect one SMTP email account within your SMS-iT account.

Yes, we offer a free trial for our service. During the trial period, you will have 100 credits to test text and call functions. However, please note that sending emails is not available during the trial. This limitation is in place to prevent fraud, abuse, and misuse of the trial while allowing users to experience our platform

Yes. However, our affiliates in the new CRM are still being built out and are expected to be completed within 4 weeks.

1. Tier 1 is 5%
2. Tier 2 is 10%
3. Tier 3 is 15%
4. Tier 4 is 20%.

Yes you have the option to purchase Tier 4 through our current Appsumo deal, which provides AI integration into your Smart Inbox and an AI Chatbot you can train that’s nearly fully developed and ready for use. For those who participated in the V1 launch and are now considering the Appsumo deal, rest assured that Appsumo automatically applies a discount based on your previous V1 purchase.

This discount effectively reduces the amount you need to pay. For example if you were Tier 3 in V1, you can purchase Tier 4 on Appsumo at a reduced rate of $200. Simply navigate to Appsumo, click on ‘Products,’ select ‘Existing SMS-iT CRM,’ click ‘upgrade,’ and the discount will be duly applied. You’ll also retain your unlimited credits if you were tier 3 in V1 and if you buy the Tier 4 in the current AS deal. Additionally, if you’ve previously acquired Video Ads, you’ll find it available in the Smart Tools section.

No, we do not offer a white labeling option on our platform.

The features included in your AppSumo deal align with our Basic plan, supplemented with additional features borrowed from both our Starter and Business plans. For a comprehensive understanding of the plans and features, you can visit our pricing page at www.smsit.ai/pricing

Yes. https://smsit.ai/WhatsApp-Business-User-Onboard-SMS-iT.pdf

Yes. https://www.facebook.com/groups/406876417445360 and https://www.youtube.com/@sms-it

Not yet. We haven’t released our API to the public yet, but will in the near future.

Yes, you can purchase a number through SMS-iT. However, please note that our billing section is currently under development and is expected to be completed in 8 weeks. During this period, we recommend purchasing the number directly from your gateway provider. Once obtained, you can easily connect and integrate the purchased number with our platform.

Our plan is to commence the development and integration of the top 1,000 third-party applications in November. It will take at least a year if not more to natively integrate all of them. But some of our first 10 include: Google Workspace, Outlook, Instantly and Active Campaign. Please make sure to vote on our roadmap which ones you want built first. https://roadmap.smsit.ai/roadmap

Yes, it’s essential to acquire a SIM card from a local mobile carrier in your country. If you’re in the USA, Metro PCS is a recommended option to consider.

Yes, we recommend warming up your Sim Card for optimal performance. Start by sending 50 SMS on the first day, then gradually increase the volume each day, sending 100 on the second day, 150 on the third, 200 on the fourth, and 250 on the fifth day. Continue this progression until you reach a daily sending volume of 500 to 1,000 per day per sim card for the best results.

Yes, agency sub-accounts are in our pipeline. However, they are not currently included in the Appsumo LTD deals. We’re actively working on finalizing sub-accounts and team accounts, with an anticipated completion within the next 4 weeks. These agency sub-accounts will be priced at $20 USD per month per account and will be accessible starting from the monthly Starter plan and beyond. As we seamlessly integrate these sub-accounts into our CRM, we’ll provide a comprehensive overview of their capabilities and any limitations.

You have the option to pass on the cost of the Sim Card to your client, but this decision ultimately depends on your specific business model and the structure of your monthly fees. We generally recommend having the client cover the cost of their monthly plan, making it their responsibility.

Yes, absolutely. To port your existing number to your preferred Sim Card or gateway provider within our system, you need to reach out to your current carrier or gateway provider. Request them to initiate the number porting process and transfer the number to one of the accepted gateways in our platform or your sim card carrier provider.

The Appsumo deal provides access to our basic plan and includes certain additional features. However, it does not grant access to smart tools, advanced workflow automations, full AI capabilities (except for Tier 4 features like the smart inbox and an AI chatbot you can train), power and multi-line dialer, agency sub-accounts, unlimited credits, or any features included in our monthly subscription plans. Essentially, the AS deal offers the fundamental plan with a few extras, such as pipelines from the starter plan and specific AI features available in tier 4.

Yes. We have recently identified the need for multiple APKs to ensure compatibility across various Android software versions, ensuring functionality across all Android devices. Our dedicated Android developer is currently working on this, and we anticipate completion within 2 to 4 weeks. This development will eliminate concerns about the Android version, making the app accessible on both older and newer Android devices.

Yes. https://smsit.ai/Guide-for-GHL-&-SMS-IT-integration-app.pdf

No, you can only connect one SIM card per GHL sub-account. If you require multiple SIM cards for sending SMS messages across different sub-accounts, you would need to purchase additional SIM card slots in SMS-iT, with each slot connecting to a specific sub-account in GHL. Remember, your SMS-iT account initially includes one SIM card and one Gateway slot. If you need to link extra SIM cards or Gateways, there’s a $10/month fee for each additional line you wish to connect.

Yes, GHL provides visibility into undelivered SMS messages, marking them as ‘undelivered.’ Additionally, within SMS-iT, you’ll also have a dedicated section that displays undelivered messages in your activity logs, ensuring you can easily monitor and manage any delivery issues.

Yes you can.

Yes, when someone replies, you will receive and be able to respond to these messages within GHL. However, it’s important to note that making calls with your sim card is not a feature available within GHL. We advise 1 sub-account for SMS and 1 sub-account for calls.

Yes. When you integrate your SIM card, you'll set SMS-iT as the custom provider in the advanced settings within the phone number section of GHL. This selection makes SMS-iT the default SMS provider for the sub account it's associated with, ensuring that all your native SMS action steps in GHL are being sent with your sim card.

Yes. Any messages you send and receive via GHL using your SIM card will be displayed in the conversation tab of the respective contact you're communicating with, making it easy to keep track of your interactions.

No, unfortunately, the GHL voice API is not accessible to the public, so you cannot use your sim card to make calls within GHL.

When your SIM card is connected to GHL and you receive a call, you can either set up call forwarding to redirect the call to another number or answer it directly on the Android phone linked to GHL. However, please note that calls won't be recorded within GHL. To enable call recording, we recommend creating 1 sub account for SMS and one for calls—so that you can use Twilio to record calls in GHL.

No, the $20/mo sub-account is intended for our CRM access, primarily for clients who wish to use the features within our SMS-iT platform. However, if your objective is to solely integrate with GHL, then it will cost $10 per 2 slots. (e.g., 2 sim card slots, 2 gateway slots or 1 gateway and 1 sim card slot) You can purchase sim card slots here: Purchase Numbers Plan

Yes. You can receive and send messages within GHL, but NOT make calls.